London Awnings Inc. is a company specialized in retractable awnings & screen systems, servicing the London and surrounding areas.
London Awnings Inc. wins this year its 5th Consumer Choice Award.
LONDON, ON, February 01, 2019 /24-7PressRelease/ — As President, Dennis van Dorst is responsible for ensuring that your needs are met with accuracy and professionalism from start to finish.
Q: What does being a consumer choice award winner mean to you? How did winning the Consumer Choice Award impact your business?
A: London Awnings Inc. is proud to win, for the 5th consecutive year, the Consumer Choice Award. This award is a testament to our valued employees and their outstanding customer service over the years. Customers can feel assured that they will be offered the best selection and quality and that their needs will be met with professionalism and exceptional service. This award is a stamp of reliability and trust for our company.
Q: What makes your business unique in the market?
A: London Awnings Inc. is a second generation family business. Founded in 1982, London Awnings has been leading the way in retractable awning and screen systems by creating unique and custom shade solutions for those who seek protection and comfort. We are pleased to offer one of the largest and most diverse fabric selections in the retractable awning industry with over 200 colours and patterns to choose from. We provide innovative and custom installation techniques and each product is manufactured to our client’s specifications.
Q: What is ONE characteristic that you believe helped you through your career?
A: Growing up in the family business, it was apparent that hard work and dedication are key factors in succeeding as an entrepreneur. My wife, who is also my business partner, is just as much a perfectionist as I, working hard to ensure that we not only meet but exceed the needs and expectations of every client.
Q: What is the next priority for your business?
A: London Awnings Inc. prides itself in providing innovative shade solutions for our clients. We are always researching and testing new products and accessories that will suit the ever-evolving home styles in our region, as well as the many technological advances in the awning industry.
Q: What makes you/your company successful?
A: London Awnings Inc. is a small family run business with a total of 6-8 employees at the height of the busy season. Clients who visit or call the showroom can expect to speak with Christina, where each client will receive personal attention. The next step involves me making a site visit. This visit is crucial as discussions are made with the client to ensure that their needs are being met. This is also when detailed measurements are taken and the type of installation is confirmed. The company dedicates a lot of time training our technicians, ensuring a high level of quality for service and installations. Our clients have commented on our attention to detail, from the moment they contact our company all the way through to the finishing touches of the installation.
Q: What are the “core values” of your organization?
A: Integrity, honesty, and respect are at the core of our business. We set high expectations of customer service from our employees. That being said, our employees are our greatest asset. By caring for and treating our employees with respect, we know that they will do the same for all our clients.
GETTING TO KNOW DENNIS VAN DORST
Q: If you could only use ONE word to describe yourself, what would it be?
A: Particular. From the initial consultation to the installation, every detail requires precision.
Q: What hobby would you get into if time and money were not an issue?
A: I have always enjoyed custom woodworking and completed some fun projects before becoming a business owner. I also love to travel, as does my wife, and we hope to experience many corners of the world in our retirement years.
Q: What was the best compliment you’ve received?
A: I often receive compliments on how detail-oriented I am. Recently, I had clients comment on my work ethic, saying “now this is a guy that truly loves his job.” It is always rewarding to have someone notice your passion and then compliment you on it.
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